Apple Repair Services
No Appointment Needed
Although appointments are not required, you can still schedule an appointment with us through Apple’s website here or walk in the store!
We accept walk-ins anytime during our business hours!
Apple’s established support process will give us the information we need to best serve you. Follow the link below and select The Orchard location that’s nearest you.
If you can’t make it into the store, we will gladly help you through our mail-in repair service.
Apple Products
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iPhone Repair Services
Our Apple certified Technicians provide high quality iPhone repair services using ONLY genuine Apple replacement parts.
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Mac Repair Services
We are the only Apple Authorized Service Provider in the Acadiana area that is specifically trained and certified by Apple to repair any iMac or Macbook.
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iPad Repair Services
Your iPad needs routine maintenance just like your iPhones and computers do! We handle all battery replacement and screen damage repairs on any of Apple’s eligible iPads.
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Apple Watch Repair Services
Fixing your Apple Watch screen is a must, especially if you want it to function properly. We provide Apple Watch Repairs such as screen replacements and battery replacements.
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AirPods Repair Services
We offer AirPods repairs in such as detail cleaning, Airpods charging case replacement, and individual AirPods replacement.
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Apple Accessory Repair Services
We repair Apple accessories such as Apple TV, Apple Pencils, and Smart Keyboard for iPad.
Pricing and Times
Unfortunately, not everything is covered under Apple's warranty. Select your device for more information on out of warranty pricing and turn around times.
Before You Visit Checklist
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We can backup your device if needed but having your own backup will save repair time and will prevent future data loss.
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To service your iOS device, Find My iPhone will need to be temporarily turned off. In order to turn off Find My iPhone, you must know your Apple ID and Password.* Find My iPhone can be disabled in Settings>iCloud>Find My>Disable Find My iPhone. If your device does not power on, Find My iPhone can be disabled by removing the device from your account on iCloud.com.
If you are unable to turn off Find My iPhone, Apple cannot provide support services. This policy is in force to prevent unauthorized persons from servicing your device without your knowledge.
*If you don’t remember your Apple ID and Password, please go to iForgot.
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We need your login password to make a backup, troubleshoot issues in your OS, and to create repairs through Apple. Please change your passwords to something you are comfortable giving us, and then change them back once the repair is complete.
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We only need what is necessary to solve the issues you are experiencing with your device. We have chargers, displays, and peripherals in store for us to troubleshoot with.
Please remove all cases, sleeves, and anything extra that is attached to your device.
Trade in with the Orchard
Turn an eligible device into credit towards a new one, or recycle it for free.